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FAQs

FAQs

After purchasing a gift card, you or the person receiving the card, will receive an email with its confirmation, amount and code to redeem at the checkout process.

Friday Intimates gift cards are redeemable for one year after purchase.

Yes, at the moment of purchase you will be able to add an email address for the person you will send the gift card to. They will automatically receive an email with the information needed to redeem the card.

What are the available shipping methods?

- We provide free shipping on all domestic orders over $75.

- Orders ship via USPS First Class Mail, Monday through Friday.

Here at Friday Intimates we love it when you love it! If for any reason you're not completely satisfied with your purchase we'd be more than happy to help.

Here's how we can help:

We will accept the return of any unused items, with original tags, within 30 days of purchase and the original purchase receipt.

Returned items must be unworn, unwashed, in their original condition with all tags attached. Hosiery items must be returned in their unopened package. Once your items are received, we will gladly issue a website credit to use on any other piece you will absolutely love. We reserve the right to refuse returns that show signs of wear or do not meet the above criteria, in which case they will be returned to the sender.

Sale items are all final sale. We reserve the right to exchanges.

We do not reimburse or return shipping costs.

Gift cards are final sale and do not qualify for return or exchange.

To complete your return, we require a receipt or proof of purchase.

If you are not satisfied with your purchase, please mail your products with the original receipt to the following address using a prepaid, insured, and traceable shipping method.

Friday Intimates:

333 S E 2nd Avenue, Suite 2000

Wells Fargo Plaza, Miami,

FL 33131, USA

* You will be responsible for paying for your own shipping costs for returning your items. Please use a trackable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned items.